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Clinical Implementation Consultant

Auckland NZ

About Alcidion

The world of healthcare is evolving.  At Alcidion, we are playing our part. Every day, we help healthcare organisations to embrace smart technology.  We make a positive difference to patient outcomes and we have a simple purpose, that is, to transform healthcare, together with our customers.  We are a focused team of like-minded people with a set of skills and products that create a unique offering in the global healthcare market.  The Alcidion Group of companies brings together the very best in technology and health sector knowledge to deliver solutions that make healthcare better for everyone.

About the Role

We are currently seeking a Clinical Implementation Consultant who can use their healthcare experience to advise our customers and the business on the most appropriate software configuration and workflow to meet their needs.  Although this is not a technical role, an affinity for technology and understanding of integration is highly desirable.

As well as documenting and validating requirements, implementing our suite of software solutions, providing product training and user support; the Clinical Implementation Consultant will:

  • Lead discussions with medical, nursing, pharmacy, end-users and IT professionals across all aspects of the Medication Management workflow
  • Be the clinical lead (internally and externally) on assigned projects
  • Assist with the technical design and implementation of the required integration for our solutions
  • Create, maintain and deliver appropriate tools and guidelines for our delivery teams
  • Become a trusted advisor to the business on clinical delivery and configuration for our solutions
  • Provide recommendations back to the product teams on improvements to be made to aid delivery and support
  • Be part of our wider support team to support our customer base and delivery teams (including being on an out of hours roster as appropriate)
  • Contribution to the sales process

About You

You will have a depth of healthcare experience from your time working as a pharmacist, nurse or similar health practitioner as well as being a self-starter with a desire for challenging opportunities to broaden your healthcare IT experience. Healthcare sector experience is essential where you will have used and implemented clinical systems. The ideal candidate will have the following background:

  • Knowledge of specific health IT systems e.g. clinical EMR, Pharmacy, Radiology, Pathology applications
  • Working understanding of national drug dictionary & associated standards (i.e. NZULM)
  • Experience in translating User Requirements into deliverables in a real time environment
  • Proven ability to liaise with diverse stakeholder groups at all levels and work with technical teams, product and business owners
  • Experience in a healthcare ICT environment
  • Passion for providing excellent customer service

If you’re passionate about innovative technology and healthcare, a career at Alcidion could be for you!


You will enjoy a range of benefits including:

  • Working with amazing colleagues, inspired to improve lives by supporting better healthcare delivery
  • Flexible work practices and leave options
  • Gender neutral paid parental leave and miscarriage leave
  • Health and wellbeing schemes and initiatives
  • Financial perks and discounts

How to apply

To apply, follow this link to submit your CV and a covering letter explaining why you would love to work for Alcidion.

Statement of Posting

  • You must have the right to live and work in New Zealand to be considered for this position
  • Alcidion is an equal opportunity employer. We are committed to a diverse and inclusive culture and encourage all interested applicants to apply
  • Prospective employees will be required to undertake pre-employment checks, which may include referee, criminal record, academic and employment history checks as required
  • To keep our employees and customers safe, having had primary and booster COVID-19 vaccinations is a requirement of employment with Alcidion, unless a medical exemption applies
  • No agency enquiries or applications please