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Clinical Product Specialist

UNITED KINGDOM

About Alcidion

The world of healthcare is evolving.  At Alcidion, we are playing our part. Every day, we help healthcare organisations to embrace smart technology.  We make a positive difference to patient outcomes and we have a simple purpose, that is, to transform healthcare, together with our customers.  We are a focused team of like-minded people with a set of skills and products that create a unique offering in the global healthcare market.  The Alcidion Group of companies brings together the very best in technology and health sector knowledge to deliver solutions that make healthcare better for everyone.

The Role

Reporting to the Head of Solution & Clinical Consulting, as a Clinical Product Specialist you will be a product super user and work closely with our customers to deploy Alcidion’s Miya Precision product suite into a clinical setting. During the course of your interactions with our customers you will lead on capturing and validating their future requirements and feed them into our product roadmaps.

You will keep up to date with the market to help shape the future direction of Alcidion’s products. The Clinical Product Specialist evaluates & prioritises existing ideas and develops new ideas based on industry experience.

 Responsibilities

  • Be the product lead on customer deliveries providing product training and configuration in line with Trust processes
  • Work with the sales support function to respond to procurements and conduct demonstrations of the products
  • Run user groups and co-ordinate and control customer requirements, assess feasibility of such requirements and where applicable convert into user stories
  • Work with the Head of Solution & Clinical Consulting to understand, maintain and prioritise new feature development across Alcidion’s product portfolio for the UK market
  • Manage Alcidion’s products through the full Product Lifecycle ensuring that they are developed according to market needs
  • Specify market requirements for current and future products by conducting market research
  • Work with the product design groups to understand work and drive a solution set across development teams through market requirements, product roadmaps and positioning
  • Work with Marketing to ensure that pricing and marketing campaigns are aligned with customers’ buying processes
  • Analyse potential partner relationships for the product
  • Other duties as required

About You

Essential:

  • Clinical qualification and experience working in a clinical setting
  • Experience in a product specialist role in a Healthcare IT company
  • Experience in working on large cross functional initiatives or projects such as Electronic Patient Record (EPR) or Patient Administration System (PAS) deployments
  • Knowledge of product development lifecycle methodologies
  • Knowledge of effective market research and market modelling techniques

Desirable:

  • Strong analytical ability with the ability to define complex problems and creatively frame solutions
  • Experience working in Agile development environments
  • Experience in project management
  • Experience working in an acute hospital environment with an understanding of the challenges of patient flow and discharge planning
  • Strong analytical ability with the ability to define complex problems and creatively frame solutions
  • Ability to contribute to both strategic and tactical decisions
  • Ability to work both autonomously and in a team-oriented, collaborative environment, where we expect an interactive, open and approachable working style where knowledge is shared
  • Well-developed interpersonal skills with a proven ability to build and maintain strong relationships with stakeholders
  • Self-motivated with a desire to continue learning and development to continually strive to improve self and work practices
  • Proven written communication skills with relation to technical and process-based documentation
  • Strong work ethic, with an understanding of how your behaviour impacts the team and a willingness to deliver on your commitments

We Offer

  • Work with a great team
  • Both on-the-job training and a formal personal development programme
  • A competitive salary package
  • The opportunity to grow and increasingly assume responsibility for project delivery roles
  • The opportunity to work with an innovative organisation on cutting-edge health IT solutions
  • Employee Assistance Programme
  • Flexible work practices
  • Enhanced leave entitlements
  • A competitive pension scheme
  • Group life assurance
  • Private medical insurance
  • Virtual health services including virtual GP, mental health support and nutritionist consultation
  • Bike2Work scheme

How to Apply

If you are excited by the idea of working with a great team of like-minded individuals and believe you fit the criteria above, please apply by submitting your resume to jobs.uk@alcidion.com. To be considered for this role you must also include a covering letter addressing why you would love to work for Alcidion in this role.

You must have the right to live and work in the United Kingdom to be considered for this position.

Prospective employees will be required to undertake pre-employment checks, which may include referee, criminal record and employment history checks as required.