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Implementation Consultant


Our Company

The world of healthcare is evolving.  At Alcidion, we are playing our part.  Every day, we help healthcare organisations to embrace smart technology.  We make a positive difference to patient outcomes and we have a simple purpose, that is, to transform healthcare, together with our customers.  We are a focused team of like-minded people with a set of skills and products that create a unique offering in the global healthcare market.  The Alcidion Group of companies brings together the very best in technology and health sector knowledge to deliver solutions that make healthcare better for everyone.

The Role

This is a varied role where you will be responsible for configuring, implementing, supporting and integrating our software solutions.  Your focus will include:

  • Solution Installation
  • Software Implementation Support
  • Testing and Issue Analysis
  • Software Product Support
  • Configuration and Maintenance Activities

You will have the confidence and capability to advise our customers and the business on the most appropriate technical delivery routes for our software and make recommendations on the architecture and configuration of these products.


The key responsibilities of this role are:

  • Be the technical lead (internally and externally) on assigned projects
  • Support the delivery of the software and configuration thereafter
  • Create, maintain and deliver appropriate tools and guidelines for our delivery teams
  • Lead on the technical design and implementation of the required integration for our solutions
  • Design technical solutions and make architectural design recommendations
  • Become a trusted advisor to the business on technical delivery and configuration for the software we deliver
  • Provide recommendations back to the product teams on improvements to be made to aid delivery and support
  • Be part of our wider support team to support our customer base and delivery teams (including allocation to an out of hours roster as appropriate)

About you

Essential skills and experience:

  • Previous experience in Systems Implementation and/or Implementation Architecture advice and provision
  • Demonstrated support, development and/or technical integration experience
  • Experience in programming and configuring SQL using MS SQL Server
  • Strong attention to detail
  • Passion for providing excellent customer service
  • Experience in translating User Requirements into deliverables in a real time environment
  • Excellent written and verbal communication skills
  • Interest in furthering software support, technical implementation and analysis skills while also acquiring IT consulting skills and experience
  • Ability to work both independently and in a team-oriented, collaborative environment


  • Experience in a healthcare ICT environment
  • Skills in SQL, Javascript, Microsoft platforms, HL7 and FHIR
  • Experience with deployment and operations of:
    • Azure and/or AWS IaaS and PaaS
    • Containerised and microservice-based applications, preferably with Kubernetes
  • Working knowledge of:
    • Cloud-native architecture principles
    • TCP/IP networking

Statement of Posting:

  • You must have the right to live and work in Australia to be considered for this position
  • Prospective employees will be required to undertake pre-employment checks, which may include referee, criminal record and employment history checks as required
  • Alcidion is an equal opportunity employer. We are committed to a diverse and inclusive culture and encourage all interested applicants to apply

How to apply:

If you are excited by the idea of working with a great team of like-minded individuals and believe you fit the criteria above, please apply by submitting your resume per below. To be considered for the role, please submit your resume and a cover letter detailing how you meet the requirements of the role and why you would like to work at Alcidion.

No agencies please.

  • For the role if you would prefer to be located in Sydney NSW or Canberra ACT , please submit your application via our Seek ad noting your location preference:
  • For the role if you would prefer to be located in Melbourne VIC, please submit your application via our Seek ad: