Product Specialist

United Kingdom

We are currently seeking a Product Specialist to join our UK team on a full-time basis. Reporting to the UK Product Implementation Manager, you will be a product super user and work closely with our customers to deploy the Miya product suite into a clinical setting. During the course of your interactions with our customers you will lead on capturing and validating their future requirements and feed them into our product roadmaps.  

You will keep up to date with the market to help shape the future direction of Alcidion’s products. The Product Specialist evaluates & prioritises existing ideas and develops new ideas based on industry experience.  

Day to day you will: 

  • Be the product lead on customer deliveries providing product training and configuration in line with Trust processes. 
  • Work with the sales support function to respond to procurements and conduct demonstrations of the products. 
  • Participate as a presenter in regional and national symposia and client conferences, trade shows, and regional and company sales meetings as necessary. 

We’re transforming healthcare together

Alcidion develops innovative solutions that address the problems challenging healthcare organisations around the world today. We create modern technologies to provide the answers. We aim to improve the experience of patients and clinicians and directly contribute to the effectiveness and efficiency of healthcare operations – creating a cycle of continuous improvement.

We love the way we work

Our people are inspired by a shared sense of purpose. We are proud of what we do. Empowered to solve problems, each person’s work contributes to the transformation of healthcare delivery.

We’re not a start-up but a scale-up! This means challenging, broad and varied roles allowing us to grow individually as Alcidion grows, in a company that’s big enough to be global but small enough for our efforts to make a genuine difference.

Flexible working is welcomed and encouraged. It’s not where, when or how we work that’s important, it is the contribution each of us make.

Also on offer are:

  • A range of leave options, including gender neutral paid parental leave and miscarriage leave
  • Health and wellbeing schemes and initiatives
  • Financial perks and discounts

We care about culture

Overwhelmingly, our people tell us that the best thing about working for Alcidion is our culture, the people that they work with and the sense of purpose. They use words like “family” and “inclusive” to describe our culture and “helpful”, “friendly”, “smart”, “professional” and “caring” to describe their peers and managers.

Strong values are important to us at Alcidion. Our values guide us in our day-to-day work:

  • We are Brave
  • We are Creative and Innovative
  • We Amaze our Customers
  • We are a Team
  • We Celebrate our Achievements
  • We are Optimistic

If you’re passionate about innovative technology and healthcare, a career at Alcidion could be for you. 

You work well in a team or autonomously and you are engaging, confident and flexible in your working style. You have strong attention to detail, and time management skills.  

Your background includes: 

  • Experience in a product specialist role in a Healthcare IT company   
  • Experience in working on large cross functional initiatives or projects  
  • Ability to work both autonomously and in a team-oriented, collaborative environment 
  • Well-developed interpersonal skills with a proven ability to build and maintain strong relationships with stakeholders 

To apply, submit a covering letter explaining why you would love to work for Alcidion and your CV to

  • You must have the right to live and work in the United Kingdom to be considered for this position.  
  • Alcidion is an equal opportunity employer. We are committed to a diverse and inclusive culture and value the unique backgrounds and experiences of everyone. In recruiting for our team, we welcome the individual contribution that you will bring in terms of your culture, ethnicity, race, colour, nationality, disability, gender identity, marital status, sexual orientation, age, languages spoken, faith and beliefs. We encourage you to apply and bring your full self to work, where you will be supported in your development at all stages of your journey with Alcidion. 
  • Please indicate within your cover letter if you require any reasonable adjustments to the recruitment process to assist you in being considered for the role. 
  • Prospective employees will be required to undertake pre-employment checks, which may include referee, criminal record, academic and employment history checks as required.  
  • No agency enquiries or applications please. Alcidion will not accept any unsolicited agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with Alcidion.