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Alcidion’s Miya Noting enhances clinician experience at South Tees

Nurses and doctors at South Tees Hospitals NHS Foundation Trust have highlighted the positive impacts of Miya Noting, a new digital noting solution which saves time and simplifies ways of working.

On the first day of using the Miya Noting component, healthcare professionals said they were amazed by the hours of time saved. One junior doctor said they had already saved an hour, whilst another clinician saved 30 minutes preparing for a ward round and 30 minutes on the ward round itself, due to the removal of paper-based processes.

Staff required just 15 minutes of training on the new system, which replaces manually intensive paper documents with digital forms easily accessible online. Busy teams no longer need to search for forms, and digital alternatives only display relevant questions. Standardised data collection, enhanced auditability, reduced risk of errors and legibility issues, and a more sustainable means of collecting data are amongst the benefits being realised.

Lindsay Garcia, interim deputy chief nurse and chief nursing information at South Tees Hospitals NHS Foundation Trust, said: “This is a day to be remembered on our digital journey.

“The positive feedback has already been overwhelming, with staff excited about the potential of systems that talk to each other, and that make their lives easier as they work hard to deliver exceptional care for patients.

“Staff have told us this is so easy. This is about delivering technology that supports nurses and doctors to get it right for their patients.”

The deployment of Miya Noting is an important part of South Tees’ electronic patient record (EPR) programme, which is responding to urgent priorities faced by clinical teams through the Alcidion modular EPR, Miya Precision. Initial deployment took place on the older person’s medicine ward at The James Cook University Hospital – a regional major trauma centre and tertiary hospital in Middlesbrough. On the first day of use, 141 forms were completed digitally, with zero forms remaining on paper. Following positive reception, further testing will now take place in trauma orthopaedics, to ensure the system is configured to meet both medical and surgical needs, before a trust-wide rollout.

Lynette Ousby, UK managing director at Alcidion, said: “South Tees Hospitals continues to provide strong evidence that an agile and modular approach to an EPR can be extremely effective.

“We are working in partnership with the trust to meet the actual needs of staff, not just the needs health tech vendors think exist. Our strategy has been simple: to listen, and to deliver the right things in the right order. Results emerging show this is working well and delivering impact.”

Back in August, South Tees Hospitals NHS Foundation Trust went live with an EPR and electronic prescribing and medication administration (ePMA) system from Better, which formed part of the next step of the trust’s modular EPR programme with Alcidion.

This article was originally published in Digital Health, 25 May 2023