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Operations solutions

Supporting management

Interoperable capabilities and visualisations to intuitively support effective and efficient management of all aspects of clinical operations, from patient flow through to resource utilisation and data insights.



WHY Alcidion

Driving optimisation

We understand healthcare processes and workflows. Our solutions are designed to provide you with the information needed to effectively manage available resources.

Access to real-time information is vital to the efficient and effective management of often scarce healthcare resources. Presenting information in a format which immediately highlights the status and potential conflicts allows management to take proactive action.

Our solutions draw data from your disparate systems to present meaningful and actionable information that will enable an immediate impact on operations at all levels of the enterprise.

Real-time insight

Tailored intuitive dashboards present real-time relevant information to monitor trends, highlight conflicts and promote action.

Enterprise perspective

Information is sourced and consolidated from a myriad of systems to provide the information needed to manage effectively.

FHIR interoperability

Data is transformed to the FHIR standard creating events reflecting the current situation and highlighting opportunities to drive efficiencies.

Recommended modules

Operational solutions

Our solutions are designed to support multiple aspects of healthcare organisation operations, from patient flow insights for the nurse unit manager through to regional resource management.


Miya Platform

A FHIR-based event platform that transforms inputs from multiple systems to present consolidated and meaningful information.

Miya Flow

Proactively manage patient stays with access to real-time patient and clinical information.

Miya Access

Streamline bed allocation and management processes to optimise patient experience and resource utilisation.

Miya Emergency

Manage emergency department clinical care and throughput with visibility of key indicators.

Miya Command

Interactive overview of entire organisation to optimise resource utilisation and patient experience.

Miya Specialty

Specialty specific dashboard display of patient lists with clinically relevant information.

Miya Coding

Clinical documentation analysed to ensure that episodes of care are optimally coded improving reporting and revenue.

Miya Intelligence

Healthcare data warehouse consolidating data from multiple systems and generating meaningful data.

Miya Analytics

Business intelligence dashboards to monitor clinical, business and research performance.

Smartpage Clinical

A secure clinical messaging platform supporting chat between individuals and groups, image sharing, clinical handover and task management.

Smartpage Non-Clinical

Streamlined management of all non-clinical services such as portering and orderlies as well as food, cleaning, and security services.

Silverlink PCS

Comprehensive patient administration system (PAS) to support management of all patient engagements.

Case studies

MidCentral District Health Board
By giving staff access to real-time patient data at the bedside, Miya is enhancing patient safety and the clinician experience at MDHB.
Royal Darwin Hospital
This hospital redesigned its patient flow systems with Miya Precision, streamlining patient discharges and reducing delays to improve the patient experience and care planning.
Capital and Coast District Health Board
With Smartpage, this hospital improved communication, visibility, efficiency, and most importantly, patient safety.
Waitemata District Health Board
By using Miya to replace paper-based observation recording, automate EWS calculations and deliver this information to staff on mobile devices in real-time, this DHB has improved patient care and productivity.

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