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Streamline patient journeys
The patient journey is the transition of a patient through a series of clinical processes, each with some form of logistics support.
Clinical processes draw on the scarce, high-value skills and experience of clinicians and are critical to achieving the best patient outcomes and ensuring clinical safety. Logistics support these clinical processes, with services such as referrals, scheduling, transfers and delivery of materials. However, if the logistics are poorly structured, they waste valuable clinical time and do not facilitate optimal care delivery.
Miya Flow addresses these two perspectives to support effective and efficient management of the patient stay.
How it works
Linking clinical and logistic processes
A patient flow system should ensure that every patient journey is safe, clinically effective, satisfying for both patients and staff and is as efficient as possible. Miya Flow supports the optimal sequencing of clinical and logistic processes to facilitate timely and effective care.
Miya Flow’s intuitive real-time display supports clinicians in patient care management. It is customised to the service needs and highlights key information concerning patient status. By consolidating information from a range of disparate sources, clinicians have streamlined access to an overall picture of what is happening with their patients, their service and their care locations.
Miya Flow enables capture and collaboration with the entire care team of other relevant journey information not captured in existing electronic systems or handled currently via paper or whiteboard processes.
9 clinical information systems integrated
By giving staff access to real-time patient data at the bedside, Miya is enhancing patient safety and the clinician experience at MidCentral District Health Board.
10% increase in patients processed in ED within four hours
Royal Darwin Hospital redesigned its patient flow systems with Miya Precision, streamlining patient discharges and reducing delays to improve the patient experience and care planning.
The intuitive graphical representation of key patient criteria supports staff in the management of the patient stay and immediately highlights activities that need attention. Whether accessed by an individual user on their device or displayed as a digital patient journey board, Miya Flow provides relevant and timely information. Clinicians can easily access the full details of the patient record via drill down into Miya Record.
The information displayed and captured in Miya Flow can be configured to align with the specific information needs of the clinical services provided by that location from our extensive library of columns. Examples configurations include Medical, Surgical, Maternity, Neonatal, Mental Health, Cardiology and Emergency. In addition to various ward configurations, we provide Hospital-wide, Specialty, Theatre and Service Provider optimised Journey Boards.
Extending the capabilities of Miya Flow is the ability to capture information that is not available in any of the source systems. Staff can directly update the patient record to effectively communicate and support effective management. Whether it is an internal referral or identification of what is required for the patient discharge, Miya Flow becomes a central communication hub for the service.
Visibility of summary statistics of expected admissions, transfers and discharges means that ward staff have immediate access to the information necessary to effectively manage their unit and contribute to overall patient flow through the organisation by pulling patients from upstream units. The display of planned or outstanding activities and tasks means that patient care requirements are addressed when needed.
Extend beyond your healthcare organisation to monitor patients receiving care at home or in the community. Disease specific dashboards display relevant information and integrate with patient wearables provides real-time input.
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