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Smartpage

Smart clinical messaging and task management

Secure communication 

Smartpage is an advanced smartphone and web-based system for hospital communication and task management, addressing the requirements of both clinical and non-clinical users. It facilitates rapid, reliable and comprehensive messaging, with two-way closed loop communication, task-management and comprehensive handover.

 

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CASE STUDY

15 minutes saved every hour, for every doctor

With Smartpage, this hospital improved communication, visibility, efficiency, and most importantly, patient safety.

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CASE STUDY

A rapid and highly efficient tool for communication

Nelson Marlborough Health partnered with Alcidion to implement Smartpage Clinical to support clinical communication requirements and task management solutions.

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CASE STUDY

An interactive, two-way, visible method of emergency paging

Manx Care, Isle of Man embarked on a project with Alcidion to replace an outdated emergency paging system with Smartpage Response.

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Product Modules

Explore Smartpage

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Smartpage Clinical

A secure clinical messaging platform supporting chat between individuals and groups, image sharing, clinical handover and task management.
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Smartpage Non-Clinical

Streamlined management of all non-clinical services, such as portering and orderlies, as well as food, cleaning, and security services.
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Smartpage Response

A web switchboard view enabling the sending of broad emergency messages to multiple teams and locations across the hospital.

Smartpage Features

Exploiting the latest technologies

Platform

Our Software as a Service (SaaS) platform contains daily database backups and a point in time recovery system allowing us to roll back up to seven days.

Interoperability

Integration is proven across multiple implementations. It is achieved with local systems via HL7 or look-up – whichever approach better suits your requirements.

Configurability

Smartpage can be configured to support local workflows and communication requirements. Organisation details, task types and other criteria, such as urgency, are customised.

Security

User access is managed via integration with your Active Directory to streamline identification and authentication.

Hosting

Smartpage is only offered as a highly available cloud-hosted solution. We have a long-term history of 99.5% uptime and a message delivery rate of 99% within 2.5 seconds over 3G, 4G and WiFi.

Reporting

Customers have access to the product database and can extract data for reporting using their preferred platform. Full audit trail management enables retrospective reporting of past communications.

Latest news

Patient Safety
News, Smartpage
Mobile clinical communications improve clinician and patient experience
Reliable and secure communication between clinicians is a critical component of digitally integrated and coordinated care across the healthcare sector. However, siloed information due to a complex mix of pagers, legacy phones and whiteboards is a cause of communication delays or errors in many hospitals today. This can lead to…
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Trusted by world-leading healthcare organisations

  • ACT Health
  • Monash Health
  • Capital & Coast
  • Waitemata
  • Counties Manukau
  • Nelson Marlborough
  • Townsville HHS

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