The efficiency and effectiveness of care delivery are hugely impacted by patients being in the right place at the right time. Services such as cleaning, catering and security need to align schedules to support the overall management and streamlined delivery of optimal care.
Smartpage Non-Clinical ensures patient movement across and around a hospital aligns with service and resource availability. Removing the bottlenecks that can arise when a patient is not moved or a bed is not cleaned.
From the Non-Clinical perspective, Smartpage will deliver benefits from the requesting, co-ordination and individual perspectives. Each role involved in the process will have visibility of the status of tasks across the organisation. The solution can be effectively applied to all non-clinical task requirements, such as portering, orderly tasks, cleaning requests, and food service needs.
Real-time information, electronic requests, instant dispatching and self-allocation creates efficient workflows and improves team productivity. Patient journeys are streamlined with efficient service delivery and increased patient satisfaction.
15 minutes saved every hour, for every doctor
With Smartpage, Capital and Coast District Health Board improved communication, visibility, efficiency, and most importantly, patient safety.
All wards and clinical departments, such as ED and Radiology, initiate electronic orders for required tasks, transfers and other services. Requests are not lost or overlooked and interruptions from unnecessary phone calls are reduced.
Users can self-assign and self-dispatch to outstanding tasks. They can reallocate when they are busy and always be aware of task status even when they are on the move. Recording delays and cancellations in real-time enhances visibility.
Management oversight is supported by a centralised view of all requests and resource availability. Instant messaging updates and organisation-wide visibility means every party is aware of the real-time status.
Access to data to report on workloads provides greater insight to resource allocation and utilisation. It provides the ability to streamline processes and better align supply with demand, resulting in improved efficiency and increased patient satisfaction.
Smartpage Non-Clinical is provided as a cloud hosted solution so there is no local responsibility for infrastructure other than the devices you elect to deploy.
Smartpage works over a variety of networks ensuring reliable message delivery wherever staff are located. Senders are advised the message delivery status in real time.